FAQ

Frequently asked questions

The things people ask us most. If yours isn't here, message us on WhatsApp and we'll answer.

Do I need to book or register?
No. Just walk in, pick a machine and pay. There is no booking and no sign-up.
How long does a wash and dry take?
Under an hour. Washing takes about 25–30 minutes and drying between 10 and 30, depending on the programme.
Is detergent included?
Yes. Detergent, softener and ozone disinfectant are included in the wash price, so you only need to bring your laundry.
How can I pay?
Card, cash (there is a change machine if you have no coins) or through the app.
Can I wash pet blankets and beds?
Yes. Most of our laundromats have a Pet Corner: a washer and a dryer used only for pet textiles, separate from the rest.
How much does a wash cost?
4 € for the 8 kg machine, 5 € for 11 kg, 6 € for 14 kg and 7 € for 18 kg. Drying is 2 € per 10 minutes. Detergent is included.
Are the machines cleaned between uses?
Yes. The washers sanitise themselves with ozone on every cycle, so each wash starts on a clean drum.
Can I wash a duvet or a blanket?
Yes. The 18 kg machines take a king-size duvet or several blankets in one go.
Do I have to stay while it washes?
You don't. Many people run an errand nearby and come back when the cycle is done. Bear in mind the last wash starts at 22:30.
Is there somewhere to fold?
Yes, every site has wide folding tables so you can leave with everything folded.
Can I get an invoice?
Yes. If you need an invoice for your business, get in touch and we'll sort it.

Still have a question?

Message us on WhatsApp or give us a call. We're here from 7:00 to 23:00, every day.

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